Clone of 2024 Incentive Grant Recipient

2024 Incentive Grant Recipient: Francis Palattao, PharmD


Project Proposal:  Three-year Impact of Community Pharmacist-Led Transitions of Care Model: A Retrospective Analysis

Francis Palattao, PharmD currently serves as the PGY-1 Community-Based Pharmacy Resident at USC Mann/CliniCare Pharmacy in Los Angeles, California. He graduated from USC Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences.

"Community pharmacists are one the most accessible healthcare professionals, and our role continues to grow especially with the implementation of telehealth services. I am proud to be a part of a profession that continues to develop and integrate direct patient care services for members within our community. "

"I’ve always had an interest in the role of the pharmacist within transitions of care and I love that my current practice site values the importance of patient-centered care. Although transitions of care continues to be a vulnerable point in the continuity of care, community pharmacists may help bridge any potential gaps between patients and providers through the convenience of telehealth services. As such, the goal of this retrospective study is to analyze the three-year impact of a community pharmacist-led transitions of care model on the various outcomes among the primary stakeholders."

"I am honored to receive the APhA Foundation Incentive Grant for the 2023-2024 cycle. I am looking forward to publishing results for other practice sites to review and potentially adopt, as well as to provide evidence to support the role of community pharmacists within transitions of care. I am also equally excited that this project provides an opportunity to evaluate the current transitions of care model implemented at my site and potentially discover ways to improve in both provider engagement and patient health outcomes. "